“ Vinny was great. Easy, no hassle buy without spending hours talking down the price. ”

“ Setting up a service appointment was easy and at our convenience. Drop off and pick up for equally convenience and seamless. Also, the communication was excellent. We are happy. This is our service dealer. ”

“ Wesley Chapel Volkswagen was a pleasure doing business with. We behan our serach online inquiring about several different vehicles we were interested in. The online manager Theresa ( I think was her name ) set an appointment with us for the next day. We arrived and she was very nice and set us up with Jorge. He already knew the vehicles we were interested in and had been ready to show them to us. My husband went on a test drive and explained to him what we wanted, and how much we wanted to...View More ”

“ The Sales & Finance teams over at VW Wesley Chapel have figured out the secret sauce. They know exactly how to move inventory off their lots and into the homes of us serious buyers. True salesmen and saleswoman at heart who treated me not as another transaction, but as a long term relationship. They led with empathy, actively listened to understand my core needs, and acted as trusted advisors. Kudos to Jorge Escobar, Terese, and German Diez for getting the job done and making a deal happen...View More ”

“ VW of WC did an excellent job replacing my brakes. Advisor Michael Valle kept me advised of the status of my car frequently and was able to get me in and out quickly. Very impressed. ”

“ Jorge Escobar was a great sales man. Worked with us hours and was patient with us and our indecision. So if you need a good deal he is the guy to help you out. ”

“ Katie made buying my new car an amazing experience from start to finish. She was patient, knowledgeable, and never made me feel pressured. She answered all of my questions, kept me informed throughout the process, and made everything as smooth as possible. I originally came in looking at a different vehicle, but thanks to her help, I drove away in a brand-new 2026 Volkswagen Jetta SE that I absolutely love. She went above and beyond to help me get into the right car and made sure I understood...View More ”

“ Jorge helped us buy a used VW Tiguan and he was incredibly helpful! The process was smooth and fast. Everyone was very nice and courteous. 2nd vehicle in the family purchased here. Customer Service is great. Thanks for the complimentary t-shirt :) ”

“ Satisfied our needs in buying a car. ”

“ Carlos did an amazing job going through my service with me and keeping me updated along the way! The waiting area is comfortable! ”

“ (Translated by Google) I've been many times and I've always loved it. I'm always very well taken care of by everyone; they never treat me badly. I highly recommend them; it's a great experience, super recommended. (Original) Yo e ido muchas veces y me a encantado siempre soy muy bien atendido por todos nunca mean tratando mal les recomiendo mucho, es una experiencia muy buena súper recomendable ”

“ My service rep (Mike) was extremely responsive and reachable; he provided his cell phone number and responded quickly. I felt like they were actually trying to repair my VW CC vs. trying to get me to give up and by a new one. Pricing was fair. ”

“ Great first service! Carlos was very helpful! ”

“ Great customer service ”

“ Carlos was a wonderful service advisor. Great experience at the dealership. ”

“ ⭐⭐⭐⭐⭐ 5-Star Review for Volkswagen of Wesley Chapel Service Department I want to recognize the outstanding service I’ve received from the Volkswagen of Wesley Chapel Service Department, especially from Ken Hartman. It started with the excellent care and service provided for our 2022 Volkswagen Atlas Cross Sport, and most recently with my 2021 Volkswagen ID.4. Ken has consistently gone above and beyond to keep me informed throughout the entire process, answer questions promptly, and...View More ”

“ The service consultant Craig Hartman was gracious and helpful. Very good customer service. ”

“ Carlos is the best ! ”

“ I give it five stars because the Service Tech, who helped us Michael and the rest of the crew were excellent, but I would leave a one or less for the Service manager. He’s very unpleasant very rude not nice at all but the rest we’re good. ”

“ I had an excellent experience with Mike and Christian at the Volkswagen Wesley Chapel location. My vehicle’s SOS system was not functioning properly, which prevented me from accessing the myVW app. I purchased the vehicle five months ago from the Volkswagen Brandon location and made numerous return visits to address the same issue, but it was never resolved. During my last visit to the Brandon location, I was told that Volkswagen was aware of the problem, that it was affecting multiple...View More ”

“ This dealership is awesome for service department. They fixed my 2024 Jetta in 22 hours whereas Brandon Volkswagen had it for 23 days. I physically went to Brandon Volkswagen got my car drove it to Volkswagen Wesley Chapel and boom within a day it was fixed. They have a lifetime customer in me now ”

“ I bought my 2026 Volkswagen Atlas at Westley Chapel for several reasons which one of them was customer service friendly. The service that I received was extremely good. The service sales manager and its team treated me with the utmost care, respect and courtesy. They went above and beyond to ensure that my expectations were met. At end, I had the vehicle that I wanted with the price that I wanted to pay. I would recommend to anyone who’s looking to buy a vehicle to go to Wesley Chapel. ”

“ John in the sales department was great. The while experience was pleasant and efficient. I would totally recommend to anyone in the market for a new car ”

“ As a family, we have nothing but wonderful things to say about Carlos in the service department at Volkswagen Wesley Chapel. It’s rare to find truly exceptional customer service, but Carlos consistently delivers it. We completely trust him with our vehicles. He’s a genuinely great, honest representative who never tries to upsell us on unnecessary services. He explains everything clearly, keeps us in the loop throughout the process, and always puts our customers’ needs first. If you’re...View More ”

“ Craig in service is great!!! ”

“ Very professional service! From the sales floor to the financial department, the staff made the entire process of purchasing a car a total breeze. I would highly recommend this place. Thank you to my sales guy Nick Larry. Overall experience 10/10!. ”

“ The general manager went above and beyond giving me a better deal than my bank and selling me my 2013 320i, offered me free interior repair from the previous owner and made my car shopping experience quick and easy just as I had asked them to, wonderful staff all around and familiar faces, will definitely be recommending them, thank you guys! ”

“ Carlos is the BEST Service coordinator! Super friendly and thorough. The service department always takes great care of my vehicle, and Lenny always makes sure it's spotless when I get it back! ”

“ Got you, Shamus — here’s a solid 5-star+ review you can drop for VW Subaru of Wesley Chapel: --- ★★★★★ More Than 5 Stars If I Could - George & VW Subaru Wesley Chapel I can’t say enough about my experience at Volkswagen Subaru of Wesley Chapel. I was dealing with another dealership that completely dropped the ball on me. Less than 10 minutes later, George from VW Subaru Wesley Chapel called me and completely changed the game. We did the entire deal online which was incredibly...View More ”

“ I would like to express my sincere gratitude to our manager, Hassam, for helping us purchase our car. He was in touch with us the entire day, always very polite, professional, patient, and attentive to every detail. He truly went above and beyond to make the whole process smooth and stress-free for my family. What impressed me even more was that just a couple of days later, Hassam also helped us sell our leased vehicle with minimal losses. He took the time to explain everything clearly,...View More ”

“ The smoothest, most stress free car buying process I have ever had. This was my first EV and Al was amazing in taking his time to go over all of the features and app set up with me. Even the finance process was easy. Definitely impressed with all of the associates I encountered during my visit. Top notch, friendly and knowledgeable team. Thank you for making it so simple! ”

“ Visited VW of Wesley Chapel and left with a vehicle today. I dealt with Sam today and was extremely happy with the experience. If you’re looking for a vehicle, I highly recommend Sam and this dealership. You will not be disappointed. ”

“ Very pleasant experience for us. Thank you. ”

“ Walked in to kick tires, walked out with a deal I could not refuse. Christian was my "vehicle therapist" and was personable, low pressure, and knew his stuff. Negotiation was painless, as was finance. Highly recommend to anyone looking for a new VW. ”

“ I recently purchased my truck from Wesley Chapel Volkswagen, and from start to finish the entire experience was phenomenal. The salesman Jaylen met me at the door, already knew my name, and stayed in contact throughout the process to make sure everything went smoothly and they knew exactly when I was arriving. They took the time to walk me around the vehicle, showed me all the information and history they had on it, and made sure I felt comfortable and informed every step of the way. The...View More ”

“ Milton helped me get an amazing vehicle, quick and easy process. Christian also helped take me through the bells and whistles. Great team great service! ”

“ As always, professional team that make sure to provide most professional attention and service. I am very happy to be taken care of at VW Wesley Chapel ”

“ "I would highly recommend Carlos from the service team. He is a wonderful person and a top-tier professional. I went in for a quick procedure and ended up resolving everything I needed and more. It’s rare to find such helpful staff who truly go above and beyond. Five stars!" ”

“ Very great customer service experience in the service detriment. lol change was completed in 90 minutes. The link they send you is nice because you can see the inspection done and the updates. ”

“ Told me nothings wrong. Happy about that. ”