Volkswagen of Wesley Chapel

“ Jorge Escobar was a great sales man. Worked with us hours and was patient with us and our indecision. So if you need a good deal he is the guy to help you out. ”

“ Katie made buying my new car an amazing experience from start to finish. She was patient, knowledgeable, and never made me feel pressured. She answered all of my questions, kept me informed throughout the process, and made everything as smooth as possible. I originally came...View More ”

“ Jorge helped us buy a used VW Tiguan and he was incredibly helpful! The process was smooth and fast. Everyone was very nice and courteous. 2nd vehicle in the family purchased here. Customer Service is great. Thanks for the complimentary t-shirt :) ”

“ Satisfied our needs in buying a car. ”

“ Carlos did an amazing job going through my service with me and keeping me updated along the way! The waiting area is comfortable! ”

“ (Translated by Google) I've been many times and I've always loved it. I'm always very well taken care of by everyone; they never treat me badly. I highly recommend them; it's a great experience, super recommended. (Original) Yo e ido muchas veces y me a encantado siempre...View More ”

“ My service rep (Mike) was extremely responsive and reachable; he provided his cell phone number and responded quickly. I felt like they were actually trying to repair my VW CC vs. trying to get me to give up and by a new one. Pricing was fair. ”

“ Great first service! Carlos was very helpful! ”

“ Great customer service ”

“ Carlos was a wonderful service advisor. Great experience at the dealership. ”

“ ⭐⭐⭐⭐⭐ 5-Star Review for Volkswagen of Wesley Chapel Service Department I want to recognize the outstanding service I’ve received from the Volkswagen of Wesley Chapel Service Department, especially from Ken Hartman. It started with the excellent care and service...View More ”

“ The service consultant Craig Hartman was gracious and helpful. Very good customer service. ”

“ Carlos is the best ! ”

“ I give it five stars because the Service Tech, who helped us Michael and the rest of the crew were excellent, but I would leave a one or less for the Service manager. He’s very unpleasant very rude not nice at all but the rest we’re good. ”

“ I had an excellent experience with Mike and Christian at the Volkswagen Wesley Chapel location. My vehicle’s SOS system was not functioning properly, which prevented me from accessing the myVW app. I purchased the vehicle five months ago from the Volkswagen Brandon...View More ”

“ This dealership is awesome for service department. They fixed my 2024 Jetta in 22 hours whereas Brandon Volkswagen had it for 23 days. I physically went to Brandon Volkswagen got my car drove it to Volkswagen Wesley Chapel and boom within a day it was fixed. They have a...View More ”

“ I bought my 2026 Volkswagen Atlas at Westley Chapel for several reasons which one of them was customer service friendly. The service that I received was extremely good. The service sales manager and its team treated me with the utmost care, respect and courtesy. They went...View More ”

“ John in the sales department was great. The while experience was pleasant and efficient. I would totally recommend to anyone in the market for a new car ”

“ As a family, we have nothing but wonderful things to say about Carlos in the service department at Volkswagen Wesley Chapel. It’s rare to find truly exceptional customer service, but Carlos consistently delivers it. We completely trust him with our vehicles. He’s a...View More ”

“ Craig in service is great!!! ”

“ Very professional service! From the sales floor to the financial department, the staff made the entire process of purchasing a car a total breeze. I would highly recommend this place. Thank you to my sales guy Nick Larry. Overall experience 10/10!. ”

“ The general manager went above and beyond giving me a better deal than my bank and selling me my 2013 320i, offered me free interior repair from the previous owner and made my car shopping experience quick and easy just as I had asked them to, wonderful staff all around and...View More ”

“ Carlos is the BEST Service coordinator! Super friendly and thorough. The service department always takes great care of my vehicle, and Lenny always makes sure it's spotless when I get it back! ”

“ Got you, Shamus — here’s a solid 5-star+ review you can drop for VW Subaru of Wesley Chapel: --- ★★★★★ More Than 5 Stars If I Could - George & VW Subaru Wesley Chapel I can’t say enough about my experience at Volkswagen Subaru of Wesley Chapel. I was dealing...View More ”

“ I would like to express my sincere gratitude to our manager, Hassam, for helping us purchase our car. He was in touch with us the entire day, always very polite, professional, patient, and attentive to every detail. He truly went above and beyond to make the whole process...View More ”

“ The smoothest, most stress free car buying process I have ever had. This was my first EV and Al was amazing in taking his time to go over all of the features and app set up with me. Even the finance process was easy. Definitely impressed with all of the associates I...View More ”

“ Visited VW of Wesley Chapel and left with a vehicle today. I dealt with Sam today and was extremely happy with the experience. If you’re looking for a vehicle, I highly recommend Sam and this dealership. You will not be disappointed. ”

“ Very pleasant experience for us. Thank you. ”

“ Walked in to kick tires, walked out with a deal I could not refuse. Christian was my "vehicle therapist" and was personable, low pressure, and knew his stuff. Negotiation was painless, as was finance. Highly recommend to anyone looking for a new VW. ”

“ I recently purchased my truck from Wesley Chapel Volkswagen, and from start to finish the entire experience was phenomenal. The salesman Jaylen met me at the door, already knew my name, and stayed in contact throughout the process to make sure everything went smoothly and...View More ”

“ Milton helped me get an amazing vehicle, quick and easy process. Christian also helped take me through the bells and whistles. Great team great service! ”

“ As always, professional team that make sure to provide most professional attention and service. I am very happy to be taken care of at VW Wesley Chapel ”

“ "I would highly recommend Carlos from the service team. He is a wonderful person and a top-tier professional. I went in for a quick procedure and ended up resolving everything I needed and more. It’s rare to find such helpful staff who truly go above and beyond. Five...View More ”

“ Super helpful and made a stressful situation a lot easier. ”

“ Service was very good. With that said, we are not at all happy with the new practice of passing the credit card fee on to the consumer. ”

“ Jaylen and the team were amazing. Jaylen, my salesman, was very organized, informed, and respectful of my time. I went in for information on trading my lease early for a new model Tiguan purchase, and left a happy customer about an hour later. Great job, VWoWC team! ”

“ Very great customer service experience in the service detriment. lol change was completed in 90 minutes. The link they send you is nice because you can see the inspection done and the updates. ”

“ Told me nothings wrong. Happy about that. ”