Service Department

Our Location

Volkswagen of Wesley Chapel
26500 Silver Maple Pkwy
Wesley Chapel, FL 33544

Service: 813-252-1558
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Service

Volkswagen Service Center in Wesley Chapel, FL

Maintaining your Volkswagen's performance and longevity demands expertise and precision. Rest assured, the certified VW technicians at Volkswagen of Wesley Chapel will have your vehicle's needs thoroughly addressed. The dedicated service team at our Volkswagen Dealership in Wesley Chapel, FL, possesses an in-depth understanding of all models and is committed to optimizing the performance of your Volkswagen car or SUV. Whether you're due for an oil change, tire rotation, have a check engine light on or require extensive Volkswagen engine repairs or transmission work, our Volkswagen service department is dedicated to ensuring your vehicle operates at its best.

Open six days a week, Volkswagen of Wesley Chapel makes it convenient for you to schedule Volkswagen service online, accommodating your busy lifestyle. You can also simply pull up to our drive-through service lane, no appointment necessary. With service capacity shortages elsewhere, we attract many local VW owners from St. Petersburg, Clearwater, Land O' Lakes, Zephyrhills and the entire Tampa Bay area with immediate openings and flexible scheduling. Explore our website regularly to take advantage of the latest Volkswagen service specials, offering cost-effective solutions for routine maintenance and major repairs alike. When it comes to expert service that goes above and beyond, trust the Volkswagen of Wesley Chapel Service Center for all your Volkswagen needs. We service most makes and models, including EV service and electric vehicle chargers on-site. Whether you purchased from us or not, stop by today to experience the difference excellent service can make.

VW Accessories Image
Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.

Allow 8–10 weeks for delivery of Visa Prepaid Card.

15 Receive a 15% rebate via a Visa Prepaid Card by mail when you purchase select Volkswagen Accessories from a participating dealership. Recreational and sporting equipment is not eligible for the 15% accessories rebate. Volkswagen Accessory Rebates may be combined with dealer discounts/offers. Rebate based on purchase amount before taxes and labor. Allow 8–10 weeks for delivery o

SiriusXM Radio Image
SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19

Get 165+ channels of ad-free music, talk, sports, comedy, news, and more, with the SXM App. Subscribe to the Music & Entertainment Plan and get your first 12 months for $4.99/month. See offer details.

19 Offer Details: Activate a Music & Entertainment subscription and pay a $4.99/month for your first 12 months, plus get free activation (a $15 savings). Fees and taxes apply. A credit card is required on this offer. Service will automatically renew thereafter every month, and you will be charged at then-current rates (currently, $17.99/month). Please see our Customer A

VW Approved Tires Image
Flash Sale: Buy 3 Eligible Tires, Get the 4th for $1*

Available on select tires. Offer valid 07.10.26–07.20.26.

* Available on select sets of four eligible Continental, Hankook, Pirelli, and other brand tires that meet specifications of vehicle's Owner's Manual. Must be purchased through Volkswagen Tire Store. May not be combined with other offers. Mounting, balancing, and taxes are not included. Volkswagen Group of America, Inc., is not the seller or warrantor, nor does it recommend any tires ot

Meet Our Service Staff

Service and Parts Director Dick Eisenman
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Service and Parts Director
Dick Eisenman
Service Advisor Zach LeClair
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Service Advisor
Zach LeClair
Service Consultant Craig Hartman
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Service Consultant
Craig Hartman
Service Advisor Mike Valle
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Service Advisor
Mike Valle
Technician Lorenzo Pardo
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I love all things cars!
Technician
Lorenzo Pardo
Service Consultant Matthew Hunt
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Service Consultant
Matthew Hunt
Technician Varma Ramdath
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I have always been fascinated by the mechanics of the automobile. I love working on cars!
Technician
Varma Ramdath
Technician Edward Smith
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I like cars, football, and dogs.
Technician
Edward Smith
Technician Kevin Antink
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Two things I cannot get enough of: Cars and football!
Technician
Kevin Antink
Service Consultant John Burns
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Service Consultant
John Burns
Service Consultant Carlos Melendez
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Service Consultant
Carlos Melendez

Contact Information

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The Sales & Finance teams over at VW Wesley Chapel have figured out the secret sauce. They know exactly how to move inventory off their lots and into the homes of us serious buyers. True salesmen and saleswoman at heart who treated me not as another transaction, but as a long term relationship....

- Ronnie, GOOGLE

VW of WC did an excellent job replacing my brakes. Advisor Michael Valle kept me advised of the status of my car frequently and was able to get me in and out quickly. Very impressed.

- Robert Johnson, GOOGLE

Jorge Escobar was a great sales man. Worked with us hours and was patient with us and our indecision. So if you need a good deal he is the guy to help you out.

- Parallel Motion, GOOGLE

Katie made buying my new car an amazing experience from start to finish. She was patient, knowledgeable, and never made me feel pressured. She answered all of my questions, kept me informed throughout the process, and made everything as smooth as possible. I originally came in looking at a...

- Cevion Neal, GOOGLE

Jorge helped us buy a used VW Tiguan and he was incredibly helpful! The process was smooth and fast. Everyone was very nice and courteous. 2nd vehicle in the family purchased here. Customer Service is great. Thanks for the complimentary t-shirt :)

- Alumyst, GOOGLE

Satisfied our needs in buying a car.

- Louise Dennis, GOOGLE

Carlos did an amazing job going through my service with me and keeping me updated along the way! The waiting area is comfortable!

- Ashley Wagoner, GOOGLE

(Translated by Google) I've been many times and I've always loved it. I'm always very well taken care of by everyone; they never treat me badly. I highly recommend them; it's a great experience, super recommended. (Original) Yo e ido muchas veces y me a encantado siempre soy muy bien atendido por...

- Juan Pablo Rios cardenas, GOOGLE

My service rep (Mike) was extremely responsive and reachable; he provided his cell phone number and responded quickly. I felt like they were actually trying to repair my VW CC vs. trying to get me to give up and by a new one. Pricing was fair.

- J Z, GOOGLE

Great first service! Carlos was very helpful!

- Elizabeth Schopke, GOOGLE

Great customer service

- jane greene, GOOGLE

Carlos was a wonderful service advisor. Great experience at the dealership.

- Sherice Cole, GOOGLE

⭐⭐⭐⭐⭐ 5-Star Review for Volkswagen of Wesley Chapel Service Department I want to recognize the outstanding service I’ve received from the Volkswagen of Wesley Chapel Service Department, especially from Ken Hartman. It started with the excellent care and service provided for our 2022...

- E King, GOOGLE

The service consultant Craig Hartman was gracious and helpful. Very good customer service.

- Yvonne Nelson, GOOGLE

Carlos is the best !

- Jenna Goyert, GOOGLE

I give it five stars because the Service Tech, who helped us Michael and the rest of the crew were excellent, but I would leave a one or less for the Service manager. He’s very unpleasant very rude not nice at all but the rest we’re good.

- Kevin O'Neill, GOOGLE

I had an excellent experience with Mike and Christian at the Volkswagen Wesley Chapel location. My vehicle’s SOS system was not functioning properly, which prevented me from accessing the myVW app. I purchased the vehicle five months ago from the Volkswagen Brandon location and made numerous...

- BeUtiful LOVE, GOOGLE

This dealership is awesome for service department. They fixed my 2024 Jetta in 22 hours whereas Brandon Volkswagen had it for 23 days. I physically went to Brandon Volkswagen got my car drove it to Volkswagen Wesley Chapel and boom within a day it was fixed. They have a lifetime customer in me now

- Andy E, GOOGLE

I bought my 2026 Volkswagen Atlas at Westley Chapel for several reasons which one of them was customer service friendly. The service that I received was extremely good. The service sales manager and its team treated me with the utmost care, respect and courtesy. They went above and beyond to ensure...

- Jean Joseph, GOOGLE

John in the sales department was great. The while experience was pleasant and efficient. I would totally recommend to anyone in the market for a new car

- George Minimi, GOOGLE

As a family, we have nothing but wonderful things to say about Carlos in the service department at Volkswagen Wesley Chapel. It’s rare to find truly exceptional customer service, but Carlos consistently delivers it. We completely trust him with our vehicles. He’s a genuinely great, honest...

- Angel Rodriguez, GOOGLE

Craig in service is great!!!

- Chad Foster (FindChadFoster), GOOGLE

Very professional service! From the sales floor to the financial department, the staff made the entire process of purchasing a car a total breeze. I would highly recommend this place. Thank you to my sales guy Nick Larry. Overall experience 10/10!.

- Brittany Daniels, GOOGLE

The general manager went above and beyond giving me a better deal than my bank and selling me my 2013 320i, offered me free interior repair from the previous owner and made my car shopping experience quick and easy just as I had asked them to, wonderful staff all around and familiar faces, will...

- Austin Bolen, GOOGLE

Carlos is the BEST Service coordinator! Super friendly and thorough. The service department always takes great care of my vehicle, and Lenny always makes sure it's spotless when I get it back!

- Donna Johnson, GOOGLE

Got you, Shamus — here’s a solid 5-star+ review you can drop for VW Subaru of Wesley Chapel: --- ★★★★★ More Than 5 Stars If I Could - George & VW Subaru Wesley Chapel I can’t say enough about my experience at Volkswagen Subaru of Wesley Chapel. I was dealing with another dealership...

- Shamus Tyus, GOOGLE

I would like to express my sincere gratitude to our manager, Hassam, for helping us purchase our car. He was in touch with us the entire day, always very polite, professional, patient, and attentive to every detail. He truly went above and beyond to make the whole process smooth and stress-free for...

- Gene Starlings, GOOGLE

The smoothest, most stress free car buying process I have ever had. This was my first EV and Al was amazing in taking his time to go over all of the features and app set up with me. Even the finance process was easy. Definitely impressed with all of the associates I encountered during my visit. Top...

- Linda S, GOOGLE

Visited VW of Wesley Chapel and left with a vehicle today. I dealt with Sam today and was extremely happy with the experience. If you’re looking for a vehicle, I highly recommend Sam and this dealership. You will not be disappointed.

- Maira, GOOGLE

Very pleasant experience for us. Thank you.

- Kyla Burd, GOOGLE

Walked in to kick tires, walked out with a deal I could not refuse. Christian was my "vehicle therapist" and was personable, low pressure, and knew his stuff. Negotiation was painless, as was finance. Highly recommend to anyone looking for a new VW.

- Michael Cimino, GOOGLE

I recently purchased my truck from Wesley Chapel Volkswagen, and from start to finish the entire experience was phenomenal. The salesman Jaylen met me at the door, already knew my name, and stayed in contact throughout the process to make sure everything went smoothly and they knew exactly when I...

- Anthony Gilio, GOOGLE

Milton helped me get an amazing vehicle, quick and easy process. Christian also helped take me through the bells and whistles. Great team great service!

- Jenna Wingate, GOOGLE

As always, professional team that make sure to provide most professional attention and service. I am very happy to be taken care of at VW Wesley Chapel

- ארז קליין, GOOGLE

"I would highly recommend Carlos from the service team. He is a wonderful person and a top-tier professional. I went in for a quick procedure and ended up resolving everything I needed and more. It’s rare to find such helpful staff who truly go above and beyond. Five stars!"

- Miredi Negron, GOOGLE

Super helpful and made a stressful situation a lot easier.

- Larissa Simon, GOOGLE

Service was very good. With that said, we are not at all happy with the new practice of passing the credit card fee on to the consumer.

- Christine Rogers, GOOGLE

Jaylen and the team were amazing. Jaylen, my salesman, was very organized, informed, and respectful of my time. I went in for information on trading my lease early for a new model Tiguan purchase, and left a happy customer about an hour later. Great job, VWoWC team!

- Chris Crum, GOOGLE

Very great customer service experience in the service detriment. lol change was completed in 90 minutes. The link they send you is nice because you can see the inspection done and the updates.

- Kaidy Smith, GOOGLE

Told me nothings wrong. Happy about that.

- Dave Tomeo, GOOGLE
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