Testimonials

Great service!!

Perfect Service. Our Service Tech, Carlos, is the best. We have been VW customers for a long time and the VW Wesley Chapel location is outstanding. They are truly professional and provide perfect service every time. Thank you.

Carlos was great! My car was serviced while I waited which wasn’t long. Love VW!

I have been taking my 2019 Atlas to the Wesley Chapel location since 2019! My car is still going strong. Zachery always very knowledgeable and helpful. Thanks!

First time visiting this location. Carlos Melendez was super helpful answering any questions I had and making sure all my concerns were addressed.

Service advisor Kenneth did a great job, had me out faster than expected

Very nice staff!

I come back to VW because of the service representative. He always takes care of my service issues and explains things for me. I appreciate that time and courtesy. Thank you Craig. This time was the big ticket items and finding an issue with the car. Thank you to everyone!

I purchased my previous vehicle from Wesley Chapel VW, and the process for my new vehicle was the same. Great! Love the customer service

Jaylen D. was great to work with at WC VW. He was informative and not pushy.

Carlos was very easy to work with

First time in for a service appointment and it was a great experience! Will def be back!

I entered the VW dealership in Wesley Chapel and the staff was very helpful and I walked out with a VW ID4 AWD within 2hrs. and 30 minute.

Such a great experience. Highly recommend.

Teresa Shaw went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Teresa!

Went to a few dealers but ultimately had the best experience working with Christian in sales, everything was straight forward and I didn’t have to play any games with pricing. Definitely would recommend him to anyone looking at buying from here.

I’m very appreciate CRAIG HARTMAN. I contacted him about an oil and filter change appointment. He quickly made an appointment for me. And when I arrived, he even offered me a free car wash, and everything was done very quickly and efficiently, and I was very pleased. Thank you very much.

Carlos is very courteous and helpful. He was specific in what my car needed to help maintain its longevity and run smoothly. I’m very happy with the service the whole Wesley Chapel team provided and I would bring my car back . I just wish everything wasn’t so expensive.

Craig was great for my service and oil change

Service was super easy to book online. The advisor Craig was very kind and knowledgeable and attentive, he was a pleasure to work with, for my future appointments I would definitely rebook with him. The service also was quick and reasonably priced.

Great experience! Everything went smoothly. The whole process was fast. Jorge was very nice and I’d recommend him for anyone looking to lease/buy a Volkswagen in the Tampa area!

(Translated by Google) undefined (Original) I want to give a huge thank you to Alvaro Castillo for helping us secure an amazing deal on our new 2026 VW Tiguan Turbo.His professionalism, attentiveness, and honesty truly stood out from start to finish. He made the entire process smooth and completely stress-free. We never felt pressured — only supported and informed. Because of Al, we will definitely be lifetime customers and will proudly refer all of our friends and family. If you’re looking for a great experience and someone who genuinely cares, ask for Alvaro!

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(Translated by Google) undefined (Original) Great service department!! Had no appointment and they took care of my tire repair.

(Translated by Google) undefined (Original) We received a 5 star service here, fixed our car issue with professionalism, excellent customer service and listened to our concerns. We were assisted by Zach, thanks!

(Translated by Google) undefined (Original) Hesitant to part with my 2019 Jetta SEL but I found the car that was right for me and the staff was amazing at helping me make the transaction smooth.

(Translated by Google) undefined (Original) Great and fast service , great customer service friendly staff

(Translated by Google) undefined (Original) Craig was very attentive, friendly, and upbeat.

(Translated by Google) undefined (Original) The service personal seemed very concerned of my problem Once part was in the car was delivered as promised. It was returned cleaner then when I dropped it off. It looked like the handled my car with white gloves. I would highly recommend this service facility.

(Translated by Google) undefined (Original) Great Service! Fair Price!

We recently purchased a vehicle from this location and had a great experience. Christian was fantastic, not your typical pushy salesman, which we truly appreciated. We couldn’t be happier with our purchase or the service we received throughout the entire process!

(Translated by Google) undefined (Original) I just bought a 2023 certified pre-owned Tiguan from here a few days ago! Jorge (in sales) helped my mom and I find a vehicle meeting our exact needs. He was incredibly pleasant and patient to work with as we test drove several cars. He went the extra mile the entire time to make us feel comfortable! The managers helped us to find a credit union that worked for our budget and gave us an amazing deal on the car. Thank you VW Wesley Chapel!!

(Translated by Google) undefined (Original) Speedy oil change and Carlos provided excellent customer service. Thanks!

Great service, took care of all of my recalls and oil/filter changes, nice waiting area. Staff very friendly as well!

Craig was amazing!! He was educated on what was wrong and spent time explaining it to me, and he ensured I got a rental!! My Tiguan is up and running perfectly!

John, Chris, and Katie were professional and straightforward. John came recommended by a friend, and I'm glad I got to work with him to purchase our new Tiguan. And if you talk to Katie, bring a good joke.

Matthew was very helpful and very authentic. Overall, a decent car buying experience.

Great Salesman(Nick). Professional and easy to work with.